Watery eyes
Watery eyes: the commonest cause is a dry eye
The eye overflows — in the wind, in the cold, at the screen, sometimes all day long. You dab at it, vision blurs for a moment, the tissue is always to hand. And the commonest cause of watery eyes is the very one nobody expects: an eye that is too dry. Only then come a tear duct that can no longer manage the drainage, and a lid that no longer sits properly against the eye. Which of the three groups it is, is decided by the examination — not by the amount of tears.
Why watery eyes are usually dry eyes
It sounds like a contradiction, and it is the most important sentence on this page: in the consulting room the overflowing eye is most often an eye that is too dry. Not 'too few tears' — but a tear film that no longer covers the surface evenly.
The tear film is not water but a thin set of layers: on the outside an oily film from the glands of the eyelid margin, which slows evaporation; beneath it the watery part; and innermost a layer of mucus with which the whole thing clings to the cornea. If the oily film is missing — because the glands along the eyelid margin are blocked —, the watery part evaporates too quickly. The film breaks up between two blinks, and the cornea is left exposed in places.
What happens then is a reflex and not a disease in itself. The cornea is the most densely nerve-supplied tissue in the body; a dry patch on it makes itself felt at once. The tear gland responds with a surge of thin reflex tears — too much at once, too watery, without the oily part that would hold them on the surface. They run off over the eyelid margin instead of wetting it. Shortly afterwards the surface is unprotected again, and the same thing starts over.
This pattern can be recognised from the symptoms remarkably well:
- The watering comes in waves, not as a steady trickle
- It gets worse with wind, cold, draughts, air conditioning and after longer spells of screen work
- Between the bouts there remains a burning, scratching or gritty feeling
- Usually both eyes are affected, often to unequal degrees
- Visual acuity fluctuates and improves for a moment after blinking
- Lubricating drops help — but only briefly, because the cause lies at the eyelid margin
The medical term for the overflowing eye is epiphora. It describes the symptom and nothing else: it applies to the irritated dry eye just as much as to a blocked drainage. That is why 'epiphora' is a description and not yet a diagnosis.
In practice that means two things. First: anyone who comes because of watery eyes is examined here for the tear film and the eyelid margins first, not for the tear ducts. Second: the treatment then looks entirely different from what most people expect — lubricating drops, eyelid margin care, warmth, and more depending on the findings. What lies behind it, how it is measured and what stages of treatment there are, is set out in full on the page Dry eyes: causes, measurement and targeted treatment. It is the detour that, with watery eyes, is most often the shortest way.
The three groups of causes: overproduction, drainage problem, eyelid malposition
However different the triggers are — in the end they land in one of three groups. Too much tear fluid is produced, it does not drain away, or it is no longer carried to where the drainage begins. To those affected all three feel the same: the eye is wet. For the treatment it is the whole difference.
Overproduction — the eye cries because it is irritated
The largest group — and the one where the cause is most likely to be overlooked. The tear gland is not working 'too much' here; it is responding correctly to an irritated surface. Besides a disturbed tear film, the triggers are above all inflammatory and mechanical irritants:
- a pair of inflammation of the eyelid margin, in which the blocked glands of the eyelid margin no longer supply the oily part of the tear film — Eyelid margin inflammation (blepharitis) — chronic, but readily controllable
- a conjunctivitis — viral, bacterial or allergic, in which redness and discharge are to the fore
- Allergies to pollen, house dust mites, animal hair or cosmetics, typically with itching and in both eyes
- a foreign body or a surface injury — then pain and light sensitivity come with it, and that needs looking at the same day: Cornea — when pain and light sensitivity are to the fore
- inward-turning lashes, which sweep across the cornea with every blink
- a pair of uncorrected or wrongly corrected refractive error, which leads to strained, less frequent blinking — Short-sightedness, long-sightedness and presbyopia at a glance
- Environment and everyday life: wind, cold, smoke, chlorinated water, dry heated air, air conditioning, long stretches of screen time
A simple rule applies to this group: the irritation is treated, not the drainage. An operation on the tear ducts changes nothing about an irritated dry eye — except that afterwards the same symptoms are there, only with one scar more.
Drainage problem — the tear cannot find its way
The tear's path is short and narrow. From the outer corner of the eyelid it is pushed inward with every blink, enters there through the two tear puncta on the upper and lower eyelid margin, runs through two fine tear canaliculi into the tear sac beside the bridge of the nose and from there through the nasolacrimal duct into the nose. That is why your nose runs when you cry: the tears really do arrive there.
If this stretch is narrowed (Stenosis) or blocked, the tear backs up. Common reasons are an age-related narrowing, a healed inflammation that leaves the duct scarred, an injury around the bridge of the nose, a narrowed opening of the tear puncta and — more rarely — a stone in the tear sac. Two further causes are regularly overlooked. The one is inflammation of a tear canaliculus (canaliculitis): a persistently watering eye, always the same one, with sticky discharge and a bulging, reddened tear punctum — it is not irrigated but cleared out, and that is exactly why it is worth thinking of. The other is a medication-induced narrowing of the tear puncta and canaliculi, after years of preserved eye drops for glaucoma, for example, under certain chemotherapies or after radioiodine treatment. The picture differs clearly from the irritated eye:
- The eye is constantly wet, not in waves, and the tear already stands at the eyelid margin at rest
- Usually one eye, often increasing slowly over months to years
- Between the tears the burning is absent — it is wet, but not irritated
- In the morning, a mucous discharge in the inner corner of the eyelid, because it does not drain away
- Recurring conjunctivitis in always the same eye
A congested tear sac can give rise to an inflammation of the tear sac (dacryocystitis): a reddened, swollen place directly beside the bridge of the nose that clearly hurts on pressure, sometimes with fever. That is the one finding in this group that should not wait — get in touch the same day. If the swelling remains after the inflammation has settled, or returns in the same place, it is not a residual finding to go on irrigating but needs assessing with imaging.
One point has to be said explicitly on a page about tear ducts, because otherwise it disappears under repeated irrigations: Blood-tinged tears, a bloody reflux on irrigation, a firm swelling that lies above the inner lid ligament, or a swelling that remains or returns after the inflammation has settled, need assessing with imaging and not repeated irrigation. Behind them can lie — rarely, but with consequences — a mass in the tear sac, and irrigation does not make it better — it only means it is recognised later.
Eyelid malposition — the pump no longer works
The tear does not drain away by itself; it is pumped. Every blink pushes it inward and draws it into the tear puncta. This pump works only as long as the lid sits taut against the eye and the tear punctum stands in the tear lake.
With a ectropion the eyelid margin tips outward, away from the eye. The tear punctum then no longer has any contact with the tear, and the fluid runs off over the margin even though the tear ducts are completely open. With an entropion the eyelid margin rolls inward, the lashes rub on the cornea, and the eye waters from irritation. An incomplete lid closure, after a facial nerve palsy for instance, likewise leads to a permanently wet eye, because the pump runs empty and the surface dries out at the same time. A new-onset facial nerve palsy is no chronic eyelid matter: the unprotected cornea needs a lubricating ointment at once and a moisture-chamber dressing or a comparable cover overnight, the eye needs checking at short notice, and the palsy itself needs medical assessment the same day. What these malpositions are, how they differ and how they are corrected is set out under Eyelid malpositions: ptosis, entropion and ectropion.
This group is the one most often overlooked in everyday practice — understandably, because the eyelid margin is barely noticeable in the mirror and the symptoms sound like 'dry eye'. The difference shows up at the slit lamp in a few seconds: we look at where the eyelid margin lies, whether the tear punctum is visibly facing the eye, and how quickly the lid sits back against the eye after a gentle pull.
Tear-duct diagnostics: what irrigation and probing show
The examination does not begin at the tear ducts. It begins at the slit lamp, and in most cases it ends there too: we assess how long the tear film holds between two blinks, how the eyelid margins and their gland openings look, whether the corneal surface shows fine defects after staining, where the eyelid margin lies, how taut it is, and whether the tear punctum is open and facing the eye. Together with what you report about the course — waves or a constant state, one eye or both, burning or only wet —, that usually settles which group it is.
Only when this finding leaves the question of drainage open do the procedures follow that test the path of the tear itself.
Irrigating the tear ducts
First an anaesthetic drop goes into the eye. Then a fine, blunt cannula is introduced through the tear punctum at the inner eyelid margin and saline is injected. What you feel as this happens is the finding: if the fluid drains away freely, you taste it at the back of your throat — the passage is open, and the cause lies elsewhere. If it comes back out of the opposite tear punctum, there is an obstruction. Whether the resistance is soft or hard, and whether mucus or pus comes with it, says something more about exactly where. The examination takes a few minutes, is done in the consulting room and does not usually hurt; most people describe a feeling of pressure at the inner corner of the eyelid.
Probing
With a fine, rounded probe it is possible to feel at which point the passage ends — in the canaliculus, at the junction with the tear sac, or only further down. In adults it belongs to the same sitting as the irrigation and answers the question 'where', after the irrigation has answered 'whether'.
The same limit applies to both examinations: An acutely inflamed tear sac is neither irrigated nor probed. As long as the place beside the bridge of the nose is reddened, swollen and painful under pressure, the inflammation is treated first; the question of drainage arises afterwards. And where a firm swelling or blood-tinged tears are involved, there is no further irrigation but an assessment with imaging.
With babies it is something else: there, probing is a procedure under general anaesthetic and not an examination in the consulting room. It is therefore considered only when the watering persists and simpler measures have been exhausted — more on that further down.
When imaging is needed — and when it is not
The ordinary watering eye needs no imaging. The slit lamp, assessment of the lids and, where indicated, an irrigation answer the question. Imaging of the tear ducts stays reserved for the few situations in which the anatomy is unclear — after injuries around the bridge of the nose, after previous surgery, or with a finding that does not fit the picture. 'Does not fit the picture' means, concretely: blood-tinged tears or a bloody reflux on irrigation, a firm swelling above the inner lid ligament, or a swelling that remains or returns after the inflammation has settled. These findings need imaging, not repeated irrigation. Where imaging is called for, we arrange the examination at a suitable place rather than improvising it. The principle is the same as for any additional diagnostics here: it is done when its result changes the treatment.
And this belongs to it as well: if you come expecting that 'the tear ducts will be flushed through', and the examination shows that they are open, then we tell you so — and treat what is actually making your eye water. An irrigation without a question behind it is not a harmless extra service but an intervention in a delicate system of ducts.
Tear-duct stenosis and surgery on the tear sac
Stenosis means a narrowing, occlusion means that nothing gets through at all. Every gradation lies in between, and those gradations decide the treatment just as much as whether any is needed at all. An eye that overflows a little only in the wind is not operated on because a narrowing is measurable. Surgery is done when the watering governs the day, when vision blurs again and again, or when the congested tear sac becomes inflamed repeatedly.
What is tried first
Where the opening of the tear puncta is narrow, a small procedure at that opening itself is often enough. Where an inflammation of the eyelid margins or the conjunctiva underlies it, that is treated first — a mucous membrane whose swelling has subsided frees up many a duct again. And where an eyelid malposition puts the lid's tear pump out of action, correcting the lid is the treatment for the watering eye: the tear ducts are left untouched, because they were never the problem.
Silicone stenting
If the duct is narrowed but not blocked, it can be held open for a time with a very fine silicone tube. The tube sits in the tear duct and is removed again after a period agreed in advance; at most a fine thread at the inner corner of the eyelid is visible in everyday life. Whether this route is an option depends on where the narrowing sits and how pronounced it is.
Dacryocystorhinostomy — a new route into the nose
If the nasolacrimal duct is completely blocked, holding it open no longer helps, because there is nothing left to hold open. The established procedure for that is called dacryocystorhinostomy, DCR for short. The tear sac is connected directly to the nasal cavity — the blocked stretch is therefore not reopened but bypassed. There are two established approaches: from the outside through a small skin incision to the side of the bridge of the nose, or from the inside through the nose. Which of the two is suitable depends on the findings, not on preference.
Our part is the findings first: we examine, and we tell you whether surgery should be done at all, which of the routes is an option for your findings and what realistically comes of it. Where the procedure takes place we discuss at the same appointment — with the findings in front of us and not as a declaration of intent beforehand. If your findings belong in other hands, we say so at the first appointment and not at the third, and we arrange the referral without your having to see to it yourself. The assessment beforehand and the follow-ups afterwards we handle close to home in Zürich, Wetzikon or Meilen. Referring colleagues will find the details for registration on the page for Referring physicians.
What we do not do: offer an operation on the tear ducts as long as the symptoms fit a dry eye and not the drainage. That is not reticence on principle but the consequence of what this page describes above — and the reason the examination matters more than the procedure. How closely lid and eye are connected here, and with which techniques the eyelid margin is brought back to its place, is shown by plastic and reconstructive eyelid surgery at Sehklinik.
Watery eyes in babies
A baby whose eye has been constantly moist since the first weeks of life, gummed up in the morning, with the tear standing on the cheek, almost always has the same thing: a congenital narrowing of the nasolacrimal duct. Before birth the lower end of the duct still lies behind a thin mucous membrane. In many children it opens with the first breaths, in some only later — and until then the tear has nowhere to go.
The most important news about it is reassuring: In the vast majority of cases it resolves on its own, usually in the course of the first year of life. It is not a malformation of the eye, it does no harm to the sight, and it is not something you could miss doing anything about at home.
What helps during this time:
- Gentle massage over the tear sac. With a clean finger, stroke downwards from the bridge of the nose, several times a day — gently, but with noticeable, even pressure: the massage works through the pressure it builds up in the tear sac, and mere stroking achieves nothing. Your paediatrician will show you the movement once — described in words it sounds more complicated than it is.
- Wipe away crusting with a clean cloth moistened with boiled water or sterile saline, gently over the closed eyelid, a fresh cloth for each eye.
- Watch rather than treat. As long as the eye is moist but white and free of irritation, it needs no drops — and certainly no antibiotic ones kept in reserve.
When an assessment is needed after all: when the watering persists beyond the first year of life, or when the eye becomes inflamed repeatedly — and immediately, not 'shortly', with a reddened, swollen place at the inner corner of the eyelid that hurts on pressure, or with fever.
One constellation expressly does not belong on this list, because it means something quite different: Light sensitivity, constant screwing up of the eye and a watering eye together, particularly when the cornea looks cloudy or one eye appears larger than the other. That is not a blocked tear duct but the suspicion of congenital glaucoma, and that needs assessing within a few days — directly at a children's eye clinic.
If the narrowing persists, the next step is probing; at this age it is done under general anaesthetic, and that is precisely why it is not considered lightly. The same age rule applies to all of this here as everywhere else: We examine children from kindergarten age. With babies and toddlers we work out on the phone whether a consultation specialising in paediatric ophthalmology is the better place, and we help you find the way there. When the probing is done and where the procedure takes place are therefore discussed there and not here — we would rather say that before the appointment than after an hour of waiting.
A red eye in the first weeks of life is never a matter for waiting, whether or not it waters. Do not call us first for that, but go directly to a children's eye clinic or an ophthalmic emergency department. Where an examination without an acute reason makes sense, and what is looked at in it, is set out in the overview of our ophthalmic examinations and screening appointments.
Costs & health insurance
What basic health insurance covers — and what it does not
A permanently watering eye is a medical question. Where there is a medical indication the cost is covered through basic health insurance (OKP); deductible and co-payment apply as at any doctor's appointment.
| Service | Coverage | What this means for you |
|---|---|---|
Ophthalmic examination for a watering eye | Basic insurance (OKP) | An eye that waters permanently is a medical indication — even when what is found in the end is 'only' a disturbed tear film. The same holds for a short-notice appointment with pain, light sensitivity or worsening vision. |
Slit-lamp examination with assessment of the tear film and eyelid margins | Basic insurance (OKP) | Part of the examination and not to be negotiated separately. It is the step that first separates the three groups of causes from one another. |
Irrigation and probing of the tear ducts | Basic health insurance where indicated | Covered where there is a suspicion of a drainage problem. As a routine measure with every watering eye it is neither necessary nor indicated — we do it when its result changes the treatment. |
Imaging of the tear ducts | Basic health insurance where indicated | Only where the anatomy is unclear, after injuries or previous surgery for instance. Where it is needed, we arrange the examination at a suitable place and tell you beforehand what to expect. |
Silicone stenting or surgery on the tear ducts | Basic health insurance where indicated | We set the indication after the assessment. If the procedure does not take place with us, the referral and the follow-up checks afterwards also run through basic health insurance; the referral itself costs you nothing extra. |
Correcting an eyelid malposition that makes the eye water | Basic health insurance where indicated | Where there is functional impairment — ectropion, entropion, incomplete lid closure — covered as a rule. We document the findings so that the insurance question can be settled cleanly; more on the page about Eyelid malpositions. |
Artificial tears and preparations for eyelid margin care | Subject to conditions | Preparations covered under the Federal Specialities List are paid for; many artificial tears you pay for yourself. We tell you before writing the prescription, not at the pharmacy. |
Purely aesthetic eyelid correction without functional impairment | Self-pay service | A procedure without a functional reason is not a mandatory benefit. Which of the two categories your findings fall into we tell you clearly and in writing after the examination. |
Deductible and co-payment apply as at any doctor's appointment, including for a short-notice consultation. What runs through basic health insurance in your case and what does not, we discuss before the treatment — not afterwards.
Where a procedure is on the table, we set down the cost consequences in writing before you decide. And when the most honest recommendation is to do nothing at all for now, that too is in that letter.
Related topics
Related conditions
Medically reviewed by PD Dr. med. Andrea von Rückmann
Frequently asked questions
- Because 'dry' does not mean that there is too little fluid there, but that the tear film no longer covers the surface evenly. If it breaks up between two blinks, the cornea is left exposed in places. It is the most densely nerve-supplied tissue in the body and reports that at once — and the tear gland responds with a surge of thin reflex tears. Those run off over the lid instead of wetting the surface, and a few minutes later the same thing starts over. Typical of this pattern is that it comes in waves, that it gets worse with wind, cold, air conditioning and screen work, that a burning or gritty feeling remains between the bouts, and that both eyes are usually affected. What is treated in this case is the tear film — not the drainage.
- Epiphora is the medical term for the overflowing eye: tear fluid that runs over the eyelid margin onto the cheek instead of draining through the tear ducts into the nose. The term describes only the symptom and says nothing about the cause — it applies to the irritated dry eye just as much as to a blocked tear duct or a lid tipped outward. That is exactly why 'epiphora' is a description and not yet a diagnosis. What lies behind it shows up at the slit lamp and, where necessary, with an irrigation of the tear ducts.
- A watering eye on its own is not an emergency — not even when it has been bothering you for months. Three situations are the exception and tolerate no waiting. First, chemicals in the eye: with acid, alkali, lime or cleaning agent every minute counts — do not call and wait, but rinse immediately and for at least 15 minutes with clear water, considerably longer with alkalis, lime and cleaning agents, taking contact lenses out as you do, do not neutralise, and carry on rinsing on the way to treatment. Second, a suspected penetrating injury, while grinding, cutting or hammering for instance, or from a sharp object: do not rinse, do not press, cover the eye loosely, eat and drink nothing from that moment on, and go straight to an eye hospital. Third, a suspected acute glaucoma attack: severe pain in the eye and head, a red eye that feels hard, rapidly worsening or as if fogged vision, coloured rings around light sources, nausea or vomiting — one or more of these together with a watering eye need ophthalmic treatment immediately and not 'later today'. You should call the same day, on the other hand, if pain or marked light sensitivity comes with it, if vision suddenly worsens and does not clear again with blinking, if the eye waters after a blunt injury without any disturbance of vision, if you wear contact lenses and the eye is red, or if a reddened swelling that hurts on pressure develops at the inner corner of the eyelid, possibly with fever — that points to an inflammation of the tear sac and needs treating, not waiting out.
- First an anaesthetic drop goes into the eye. Then a fine, blunt cannula is introduced through the tear punctum at the inner eyelid margin and saline is used to irrigate. What matters is what you feel as this happens: if the fluid drains away freely, you taste it at the back of your throat — the passage is open. If it comes back out of the other tear punctum, there is an obstruction further down. The examination takes a few minutes, is done in the consulting room and does not usually hurt; most people describe a feeling of pressure at the inner corner of the eyelid. It is not needed with every watering eye — only when assessing the tear film and the lids has left the question of drainage open.
- In the vast majority of cases, no. In newborns the nasolacrimal duct often still ends behind a thin mucous membrane that opens only after birth — until then the tear has nowhere to go and the eye is constantly moist, often gummed up in the morning. The duct usually opens on its own in the course of the first year of life. Until then, a gentle massage over the tear sac and cleaning the lid help; your paediatrician will show you the movement. There is no waiting, however, when a reddened, swollen place that hurts on pressure develops at the inner corner of the eyelid, when fever comes with it, when the child looks visibly ill, with any red eye in the first weeks of life — and when light sensitivity, constant screwing up of the eye, a cornea that looks cloudy or a visibly larger eye come with it, because congenital glaucoma can lie behind that. In these cases go directly to a children's eye clinic or an ophthalmic emergency department and do not call us first: we examine children from kindergarten age, and with babies and toddlers we work out on the phone whether a consultation specialising in paediatric ophthalmology is the better place, and help you find the way there.
- If a disturbed tear film is the cause: yes, and specifically lubricating drops with no active ingredient — which many people find illogical at first, because the eye is already overflowing. With frequent use, preservative-free preparations are better tolerated. If an inflammation of the eyelid margin is behind it, eyelid margin care belongs with it, or the problem comes back. What does not help: antibiotic drops without a bacterial finding, steroid drops without a confirmed diagnosis, and leftovers from the cupboard. And where the drainage is mechanically blocked, no drop changes anything about it — then the question is a different one.
- A permanently watering eye is a medical question; where there is a medical indication the cost is covered through basic health insurance. Deductible and co-payment apply as at any doctor's appointment. That holds for the examination, for irrigation of the tear ducts where there is a corresponding suspicion, and for correcting an eyelid malposition that makes the eye water. What does not run through basic health insurance are procedures without a functional reason — a purely aesthetic eyelid correction, for instance. With artificial tears it depends on whether the preparation is on the Federal Specialities List; many artificial tears you pay for yourself. What applies in your case we tell you before the treatment.
A wet eye for weeks? That can be put in context.
Describe to us on the phone when the eye waters, whether it affects one eye or both, and what remains between the bouts. After that we know whether the examination begins with the tear film or with the tear ducts.
+41 44 500 69 00 — Mon–Fri 08:00–12:00 / 13:00–17:30. Outside consulting hours the ophthalmic emergency service applies. Or book an appointment online.
